Shipping Policy

Processing Times

Orders are processed within 1–3 business days after payment is confirmed.

You will receive a confirmation email once your order has been shipped.

Shipping Rates & Delivery Estimates

Standard Delivery: $5.99
Estimated delivery time: 9–12 business days (after processing).

Shipping costs are calculated and displayed at checkout.

Order Tracking

Once your order has shipped, you’ll receive a tracking number via email.

Tracking information may take up to 48 hours to update after shipment.

Shipping Locations

We currently ship to United States.

Unfortunately, we do not ship to P.O. Boxes or APO/FPO addresses at this time.

Delays

Please note that shipping times are estimates and may be affected by factors outside of our control (e.g., carrier delays, customs, or holiday periods).

If your order is delayed beyond the estimated timeframe, please contact us at support@brightfindsshop.com.

Customs & Duties (if applicable)

International orders may be subject to customs fees or import duties. These charges are the responsibility of the customer.

Missing or Damaged Orders

If your order is lost or arrives damaged, please contact us within 7 days of delivery so we can resolve the issue.